Elizabeth Turp Counselling & Training
Merseyside and North West

Writing about living well with chronic health problems, mindfulness in action and common mental health problems and everyday living. For older articles see archive page and for CFS/ME Support for Family and Friends book click here.

The Reluctant Client – answers to common concerns about counselling

Do you need help but there’s something holding you back? In 20 years as a counsellor some of the most profound change I have witnessed has been in people who were initially the most unsure about counselling. This can take many forms: cynicism, disbelief, shame, fear, embarrassment, even scorn. Here are some answers to common concerns:

‘How can talking possibly help?’ Giving voice to your emotions and experiences can immediately transform not only how you view them, but also how they feel. It is often the defensive layers on top of our issues that become the problem – anxiety and depression can be a protection against a trauma or unexpressed grief - once acknowledged and given space they lose their power and can be processed. Talking is connection, and one human offering another deep understanding, care and attention can help you heal from the times those have been missing in your life.

‘I’m scared it will be overwhelming’ An understandable fear for people who have held in strong emotion for a long time. If you find a skilled counsellor with whom you feel safe, they will help you prepare before you are ready to go deep, building trust and going at your pace. In my experience, memories arise and areas are explored only as you are ready for them.

‘I don’t know what sort of therapy I need’ This can be complicated as there are many styles and theories. You can get a recommendation, or search an online counselling directory that lists qualified and insured practitioners such as BACP for local counsellors, then read some profiles and see who you are drawn to. You can get a feel for a counsellor from how they present themselves. Give a couple of them a call, email or text and ask some questions. You are the customer and a good counsellor will be prepared to answer any concerns you may have.

‘What if I don’t trust/like my counsellor’ That’s easy: counselling is your choice, as is who you see. If you don’t feel that the person you are seeing is right for you counselling won’t work. You have a right to request to see another person, even if you are being seen by the NHS or a charity. It can take a couple of tries to find the right person for you.

‘What can a counsellor possibly know about my life? It’s actually the opposite, you are telling your story, counsellors are trained to put their own lives and prejudices to one side and deeply listen so that you can fully hear yourself and find your own answers – we believe you are the expert in yourself. A skilled therapist doesn’t need to have been through what you have to help you explore it, and even if they have, we are all different anyway. It’s a good counsellor’s job to match our skills to your needs, on an individual basis.

‘I won’t know what to say’ I have heard this so many times, and it is never the case. An initial session often leaves a new client surprised at how much, and what, came out, and even more surprised how quickly the time went, even people who think:

‘I can’t talk to a stranger about my problems’ This may be because you never have, or that you think you ‘shouldn’t’. Counselling exists in part because you don’t have to protect the counsellor from your problems and their lack of previous knowledge of you allows you to be fully yourself and find out exactly what you truly need, free from the expectations of others.

‘It’s too expensive’ Your health is precious. If you can afford beauty treatments, gym membership or eating out consider whether therapy is also a worthwhile investment in your wellbeing. If you are short of money a lot of counsellors offer some reduced rate sessions or you may be able to access free short-term counselling through your works’ Employee Assistance Programme (EAP).

‘It’s weak to ask for help’ A good number of people who come to counselling believe this, having been brought up to ‘just get on with it’ or told not to cry as a child. That can be part of the reason they need the help. It is actually an act of courage to explore your deepest feelings, and develop healthier ways to manage difficult emotions.

‘They’ll think I’m mad - I might be locked up’ the fear of finding out you have a serious mental health problem that might result in being sectioned can prevent people seeking help for a long time. Take it slow and ask your counsellor what they do if they have such concerns about a client. An ethical practitioner will advise a mental health assessment if there are concerns about a serious condition or medication, but often if you have this fear it is an expression of how you feel, your mind might feel ‘out of control’ or ‘crazy.’ Often you will be met with reassurance that it is more common for people to feel like you do than you might think.

‘I’ll be judged, I’m ashamed of what I’ve done’ An experienced counsellor will have heard a lot of extreme things already, and we are trained to sit with difficulty. Counsellors are non-judgemental, knowing that humans make mistakes and that there are always reasons why - we feel honoured to be alongside a person on their journey of self-exploration. If you do feel judged, that particular counsellor is not for you (or maybe anyone!), but another one will be.

Here are some things the most resistant clients have said to me at the end of their counselling:

‘It’s the best thing I’ve ever done’
‘I tell all my mates they should go to counselling now!’
‘I never knew I could feel better’
‘I wish I’d done this years ago’

So, if you are considering counselling but have reservations know this: if you have the motivation to make change and find someone you have good rapport with, counselling can be the most transformative experience of your life.

10 self-care lessons you can learn from a counsellor.

Counselling is a demanding job and can be stressful. It is also wonderful: consistently challenging, inspiring and fulfilling. Supervision, lifelong learning and self-reflection are built in, and seeking your own counselling during times of difficulty is the norm. This acceptance of being human encourages a healthy balanced life so here are some of the lessons it teaches:

1) There is no shame in seeking support

In therapy having the support of a supervisor is a professional requirement as hiding doubts or denying limitations could put a client at risk. When looking after vulnerable people a willingness to acknowledge your own needs should be encouraged - how can you expect those you care for to do this if you can’t? Being honest about your capabilities is also important for trust in the therapeutic relationship, people can sense anxiety. A helpful life lesson for anyone with responsibility for others, whether as a parent, carer or professional.

2) Looking after yourself benefits everyone

Caring for others in any form can take its toll on physical and mental health. In the counselling profession you quickly learn that if you don’t take care of yourself you won’t be able to help others to your best ability, so self-care is far from selfish as it benefits everyone. Time for rest, relaxation, exercise and recharging in your daily routine is essential.

3) Acknowledging vulnerability actually makes you stronger

Showing a stranger your vulnerability takes courage - seeing clients repeatedly face up to difficulty, learn, change and grow is inspiring. Counsellors have to be willing to do the same in times of challenge to ensure their work is not adversely affected by their own issues. This process brings increased confidence in your own strength and acceptance of your whole self - doing this routinely without shame is a very healthy thing.

4) Night is the time to let go

Hearing the people’s most personal stories is an absolute privilege, but for it to be sustainable you have to develop the ability to compartmentalise or ‘put away’ issues. Strong boundaries around non-work time and completely ’letting go’ at night are essential. A great way to manage stress at the end of work is to make note of what you are going to do and when, or an appointment for support, then let it go. Having a strong sleep routine that supports your body and mind to wind down is also vital.

5) Strong boundaries make a healthy life

Seeing many clients a week makes holding boundaries an essential professional skill. A counsellor who worries about every individual between sessions won’t last long. Routines for notetaking, planning for supervision, additional reading and reflection are all strategies that we use to cope, and rituals for literally locking these away at the end of a session helps with the move back into personal life. How can you make some separation between your caring and personal roles?

6) You can only do your best

Having the confidence to say ‘I’ve done all I can’ and knowing the limits of your responsibility are vital for a therapist. In any given situation we can only do our best and once that time has gone we must let go. We all have ‘off days’ and are rarely solely responsible for another person so knowing the limits of your role, being kind to yourself and letting go of a need to ‘fix’ others is a healthy attribute.

7) Switching off is a daily essential

Making space for activities that recharge and refocus you brings vital balance to the demands of therapy and life in general. Losing yourself in creative, active, relaxing or entertaining activities must be a routine part of life if you want to stay strong and able to focus when you are working or caring. Yes, that means actually scheduling time for you with equal importance to work or looking after others.

8) Accessing your own support network is an essential responsibility

Seeking peer support, monthly supervision and regular reflection are an integral part of a counsellor’s job. This is unusual even among related professions, and it is a precious way to ensure your own wellbeing stays on the agenda. Getting used to valuing and taking care of yourself benefits your clients and is a great life lesson, modelling the self-awareness and acceptance of therapy.

9) Value yourself as you value others

Counsellors believe that we are just as human and potentially vulnerable as our clients rather than some superior being, and seek to work alongside people rather than lead them. This is underpinned by a belief in a positive human drive and unconditional positive regard for our fellow humans. Not applying the same care to yourself would be hypocritical.

10) Humans are resilient, adaptable and good

Working with people experiencing trauma, in great distress, learning to adapt to chronic illness, feeling suicidal, working on past abuse, overwhelmed with grief is surprisingly inspiring & uplifting - one of the best things is seeing every day the strength and basic good in people. This makes for a great experience in what can be a difficult world, keeping faith that we are part of something amazing and that we all deserve to be cared for and loved, and that includes you.

How can counselling possibly help me with my chronic physical illness? - 21/05/2014

As both patient and therapist specializing in working with people living with chronic health problems, I am passionate about the importance of addressing their emotional impact - in some cases this can be experienced as worse than the illness itself. Addressing the interaction between the body and mind is also vital when learning how to manage a chronic health problem - deny either’s role and physical and mental health can be adversely affected. Seeing a counsellor does not mean that your illness is not real or ‘all in your mind’, but that it affects the whole of you. Having worked with people specifically on coping with the following illnesses: diabetes, epilepsy, lupus, cancer, ME/chronic fatigue syndrome, fibromyalgia, chronic pain and endometriosis – here are 10 ways counselling can help:

1) Dealing with the emotional fallout of becoming ill

Getting a diagnosis of long term illness - usually following an uncertain period of ill health and searching for answers - brings fear, anger, uncertainty, sadness, distress, grief, anxiety and even shame. Suppressing these can result in depression. Counselling provides a safe space to acknowledge and express built up feelings, get reassurance that your feelings are normal and develop ways of dealing with them in the longer term. It is common to feel that you can’t fully do this with loved ones, as you try not to ‘worry’ them, and their own issues and opinions get in the way of hearing your experience fully.

2) Engaging with treatments

Medical treatments and programs such as pain, nutrition management or physiotherapy can require big lifestyle changes and a lot of effort to get the most from. If you are finding following advice difficult or feel resistant, seeking the support of a counsellor who specializes in working with physical health problems can help you work through your difficulties with these changes and consider any blocks you may have. Do you struggle to prioritize yourself; do you not see the point; are you finding it hard to make a new routine? This is often influenced by long held beliefs or roles, and therapy can be a helpful way to make sense of, and so get the most out of your treatment.

3) Reducing the impact of anxiety on symptoms

It is normal to feel anxious as you have tests and see specialists for diagnosis and ongoing treatment. However, sometimes anxiety can start to dominate, especially in conditions with uncertain prognoses, and this is not helpful to your healing or management of your health problem. Using chronic pain as an example, if we are in pain we worry, which tenses up the body, which then in turn can further increase the pain. It is also exhausting. In counselling we can find an outlet for our anxiety, a place to consider our thought patterns, understand the role of adrenaline, break the panic cycle and learn techniques to address anxiety. It is also a place to fully express our thoughts and feelings without feeling foolish or judged.

4) Adapting to limitation

One of the hardest parts of becoming chronically ill is adapting to the things that you can no longer do, which for the conditions listed earlier can range from the simple, such as not being able to do the weekly shop, to the heartbreaking: not being able to play with your child. Adaptation to limitations has two elements that therapy can usefully address: loss of the things you can’t do at all and gradual changes to the things that have such a severe payback in increased symptoms (even relapse) that you can helpfully choose to give them up in order to get a better balance and control of your pain and other symptoms. This can be a long process as we fight to hold on to how things were.

5) Grieving losses

Of all the emotional effects becoming ill can have, grief can be the strongest. The potential losses are diverse: from loss of career, friendships, ability to play sport - to self-esteem and purpose, and can lead to strong grief reactions with the same stages that follow a death: denial, anger, depression and acceptance. Sometimes people are baffled by the overwhelming feelings and tearfulness they experience and don't relate it to their health status. The counselling space provides the opportunity to make sense of these strong reactions and address them. Suicidal feelings are not uncommon in people with chronic ill health and having the support of a mental health professional can lessen isolation and so risk.

6) Learning to live in the here and now

When we become ill we think a lot about the past and what we have lost, worry about what the future will hold and fight our current situation by pushing through pain and fatigue as we try to keep going ‘as normal’, which can often make things worse. All these mean we are focusing on something other than the present moment, how we want things to be rather than how they are, which can add to anxiety. Acceptance - which does not mean that you like your situation but that you acknowledge its reality - helps people with chronic conditions to adapt to the situation they find themselves in and perversely, it is often when you stop fighting that you find you can move forward. Mindfulness is a growing therapeutic approach that some counsellors have trained in, which helps you to make choices about where you focus and to relate differently to your uncertain situation. See my article on ‘How mindfulness can help you cope with chronic illness.’ for more on this.

7) Dealing with changes in role and relationship problems

Illness can bring change that threatens the way we see our place in the world, making our ability to earn money and care for others more difficult, and in some cases impossible. Relationships can change radically. This can be emotionally devastating and hard to talk to loved ones about as we struggle to keep going in the usual way. Taking time for yourself in the form of therapy sessions to consider these issues and work out how you can make changes that will benefit your health and your relationships can really help.

8) Addressing other mental health problems

People with long term conditions can become depressed due to the strain of living with a debilitating illness, and if untreated, this can get in the way of effective coping. Some have other pre-existing mental health conditions that make living with physical health problems worse, so seeking counselling for these is a positive step. For example, if you have chronic anxiety or a childhood trauma that has not been addressed this will impact on your mood and coping, and so your health problem. A skilled counsellor will be able to help you to focus on each issue with consideration to your whole health.

9) Developing good self-care

Therapy can support you to consider how you can use chronic illness management strategies and understand how your life experiences and family role influence your attitude to looking after yourself. This can be fundamental to learning how to minimize your illnesses symptoms through making space for self-care and reducing stress to an absolute minimum. Graded activity, sleep hygiene and pacing will be familiar concepts to counsellors who have trained in CBT. In ME/chronic fatigue syndrome and other illnesses there is a lot of controversy and misunderstanding around the prescribing of cognitive behavioral therapy as a treatment. I believe this comes from therapists with inadequate knowledge trying to 'treat' it without understanding its physiology and physical basis, who have encouraged sufferers to push to relapse. There is also often confusion with ‘chronic fatigue’ or being tired all the time, which is a completely different thing. CBT, when offered by a flexible empathic therapist, is useful for living with all kinds of physical illness so long as it is underpinned by physiological understanding. Just as you wouldn't expect to reverse diabetes with psychological therapy, counselling people with the complex condition such as ME/CFS needs realistic goals about coping and management rather than promising a ‘cure’.

10) Being unconditionally heard, understood and accepted

As mentioned earlier, even with the best friends and family relationships in the world you probably won’t feel that you can be completely honest with your loved ones about how bad you feel all the time. A good counsellor is non-judgmental, deeply empathic and focused completely on you. This separation from the rest of life is one of the main reasons why therapy works. If you are considering counselling for help with your health issue, ideally get a personal recommendation from someone else with your illness, or when you make an enquiry, question them on their experience in your particular area. Just because they have listed ‘cancer’, ‘ME/CFS’, etc. on their directory page or website, don’t assume they have the experience or level of physiological and treatment knowledge you want, ask.

Article for 'Welldoing' Therapy Directory - May 2015

'The Impact of Chronic Pain on Mental Health'

How do you cope? Article for International ME/CFS & Fibromyalgia Awareness Day May 12th 2015

Enabled: 10 reasons why working for yourself can work for people with long term health conditions. 02/02/2014. Archived.

Why people say hurtful things to people with chronic illness and what we really want to hear. 24/04/2014 - archived.

see archive page

Faced with yet another health issue? - 5 areas for coping - 10/06/2014 - archived

see archive page

Some tried & tested ways to minimize jetlag - 17/06/2014.


Modern Sleep Problems – 10 habits for a good night’s sleep. 13/02/2014 - archived

see archive page

Guest Blog: 06/03/2014

M.E. / chronic fatigue syndrome and Depression written for 'M.E. myself and I' Blog - Living life in the slow lane with an invisible, chronic illness @theslowlane_ME on Twitter

10 ways to consider yourself this Easter – ideas for good health during celebrations.13/12/2013.

see archive page

Easy tips on increasing your fruit & vegetable intake - 01/04/2014.

see archive page

Illness as an unruly child 20/03/2014

see archive page

How mindfulness can help you cope with chronic illness. 01/12/2013.

see archive page

Poem '32 to 90 and back again' 11/03/2014

see archive page

New Year - unexpected lessons in living in the moment. 08/01/2014.

see archive page

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